Help & FAQ
How can we help?
Quick answers for players and parents. Can't find yours? Email us and a real person will reply.
About the game
What is Wakewick?
Wakewick is a phone game set in Singapore, where students learn next year's science by playing. It's made first for students starting Sec 1 or going into Sec 3 in 2027. One morning, every grown-up forgets what they learned at school. Players explore the town, teach the adults back with science, catch creatures called Hollow, feed them by studying, and win fights with right answers.
Who is it for?
It's made first for students starting Sec 1 or going into Sec 3 in 2027, so they can meet next year's science in the holidays before school starts on 4 January. Everyone plays the same story. The questions change to match each player's level and subjects.
Does my child need to live in Singapore?
No. Wakewick is set in Singapore, but anyone can play from anywhere. The game never needs to know where you are.
Which devices does it work on?
It's a phone game, and it isn't on sale yet. We'll list the phones it works on here when it opens.
Is it scary?
No. The story is warm and hopeful. Battles are cartoon-style and won with right answers. There's no blood, no gore and there are no jump scares.
Learning
My child hates studying. Will Wakewick help?
It's built for that child. Wakewick is a real game first, so teens open it because they want to. The science is how they win: teaching the grown-ups back, winning fights with right answers, and feeding a pet that only eats when they get science right. We can't promise marks, but practice stops feeling like a chore.
Does it follow what they learn at school?
Yes. The questions follow the Singapore secondary science topics for each level: lower secondary Science for Sec 1 and 2, and Physics, Chemistry and Biology (pure or combined) for Sec 3 to 5. Players pick the subjects they take.
What happens when my child gets an answer wrong?
They see a short, friendly explanation of why, so they know it next time. Topics they find hard come back for another go.
How do I see what my child is learning?
The game keeps a weekly summary on the phone: how long they spent answering questions, on how many days, and what they've worked on. It's inside the game on their phone, with no parent login, so look at it together.
My teenager only wants to play games. What can I do?
Use it. Wakewick is a real game they can choose, where every battle and every story step is a school science question at their level. It turns some of that game time into practice, without a fight about it.
How much should they play?
Wakewick works well in short sessions. You know your child best, and the weekly summary shows how long they've played.
Safety and money
Are there ads?
No. There are no adverts anywhere in Wakewick.
Can my child talk to strangers?
No. There is no open chat, and nobody your child doesn't know can contact them through Wakewick.
What personal data do you collect?
As little as possible. Children choose a nickname. We never ask them for their real name, email, phone number, school, photo or location. Our privacy policy explains the details.
Can we buy it now?
Not yet. Wakewick isn't on sale. Join the list on our home page and we'll email you when it opens.
Who can join the list?
Parents and guardians, or students aged 13 or older with a parent's OK. We only ask for an email address, and your child's level if you choose to give it. We use it only to tell you about Wakewick opening.
How much does it cost?
Wakewick is a subscription: 7 days free, then S$29 a month for one science (Sec 1 takes one Science), S$49 for two or S$69 for all three (or S$290, S$490 or S$690 a year: pay for 10 months, get 12). Cancel within the 7 days and you pay nothing. Game money is earned only by playing and learning, never bought, and there are no ads.
How do I delete my child's data?
Email privacy@wakewick.com and we'll delete it. We may ask a few questions first to check you're the parent or guardian.
Still stuck?
Email: support@wakewick.com
Tell us your child's level, what happened, and what kind of phone you have. Please don't send your child's real name or a photo.